What is Mohalla ?

Mohalla takes you to a journey where you can meet people from across the world. Mohalla helps you to build your personality, encounter various ideas and have heart-rending connections that last till eternity.

Who are people behind Mohalla?

Mohalla is created by Cluxid. We have a team working for Mohalla to make it more friendly. For more details please check our Privacy Policy.

Is Mohalla secure enough?

Yes, Mohalla team takes your privacy very seriously. We do not share your personal detail with anyone. Also, Mohalla team only use those details from your personal information which are required for your id to work on Mohalla.

How to use Mohalla?

To use Mohalla, Sign in using Google or Facebook, set a username and you are all set to use Mohalla

What are rooms and how to change rooms?

Rooms are a particular section where you can text and talk with other users present there, You can change room by visiting menu option.

How to use inbox and How can I add/remove users?

To add a user is a two-way process i.e. you must give to like to the user(By tapping the heart icon in their profile which is labelled as like) and wait for them to like you. If you both liked each other you will be matched and will be added to your friend list then you can start chatting.

If you want to remove the user simply tap on the heart icon again(labelled as unlike).

What are the rules which should be followed?

Any kind of abusive/Rude/ Provoking approach will ɴᴏᴛ ʙᴇ ᴀʟʟᴏᴡᴇᴅ.

Under Age below 13, ɴᴏᴛ ᴀʟʟᴏᴡᴇᴅ ʜᴇʀᴇ

Sexual Explicit, Abusive, Pervert & Inappropriate language, ɴᴏᴛ ᴀʟʟᴏᴡᴇᴅ.

Promoting Violence against someone on the basis of gender, Race, Religious, Racism is strictly prohibited.

Self Harm & suicidal pic's, ɴᴏᴛ ᴀʟʟᴏᴡᴇᴅ.

Weapons pictures are NOT ALLOWED in most of the cases. Example knives, guns ( They can be used in a private locked room )

Explicit/Nude area, ɴᴏᴛ ᴀʟʟᴏᴡᴇᴅ.

Gore/Too much Blood, ɴᴏᴛ ᴀʟʟᴏᴡᴇᴅ.

Troll/Provoke purpose pic's, ɴᴏᴛ ᴀʟʟᴏᴡᴇᴅ.

Using another user's pictures without permission, ɴᴏᴛ ᴀʟʟᴏᴡᴇᴅ.

Undergarments (bra/panty /underwear) pictures are ɴᴏᴛ ᴀʟʟᴏᴡᴇᴅ

Provoking/teasing moderators in publicly accessible rooms can lead to direct termination of your account with or without any warnings. ( If you do need to report a moderator you can do so by sending us a mail and we will take appropriate actions by discussing the matter with our team . Keep in mind that moderators are selected based on your votes so choose wisely )

Freedom of thought will be compromised because of rules

Of course, not rules are meant for safety reason. Mohalla supports friendly and healthy atmosphere where there is no danger for any user. Spamming / abusing/trolling/sexual content is not at all part of friendly conversation and healthy environment and could be disturbing for many users hence rules are made after analysing a lot.

What if someone still breaks rules?

That will be a bad thing and Mohalla will punish any user who will create a disturbance. We have a concerned team working in-app for noticing rule-breakers and have authority to take instant action against the id.

What if we couldn't contact any member of the Moderating team and we have a complaint against any user?

Yes, that might be a possibility of not having any moderator active at that moment so you can forward your complaint to any of moderator who is under training and they can forward your complaint to team.

What are the actions taken on users who are breaking rules?

User will get instantly mute on their id which will not allow them to send any text in group chat as well as inbox, pictures which are not appropriate will ve removed instantly and feeds which are against rules will be taken down too. Still, if the problem persists the Id will be banned from Mohalla.

Can we question the moderating team directly for anything?

Yes, you are free to question team about anything, it's the duty of the team to answer your queries and they won't leave you unanswered. We are always ready to listen to complaint and suggestion which will help us improve our Mohalla.

I want to join your team, how can I?

Yes, normal users are allowed to become part of our team as well, for that you can ask any Moderator for providing you with the information you need.

My app isn't working smoothly even after updating or If I have any suggestion for the app where can I share?

You can check once by clearing app data and cache once. If the problem still persist forward your complaint and if you want to suggest us anything for improvement you can go ahead with emailing us on support@cluxid.com

Can we contact the developer himself?

As we mentioned earlier Mohalla isn't app by any single person. We have a team working for the betterment of mohalla still if you want to contact them directly you have an option if mailing on support@cluxid.com